Message
From the President (cont’d.
from page 1)
Your
Credit Union makes a core commitment that we will
“do the right thing,” and this includes:
Service
& Value to Members:
RCU ranks 7th in Member giveback nationwide, which
means we return tremendous value to Members every
day. Our service surveys reveal that 99% of our
Members are satisfied/very satisfied with the
service they receive from us—and this is
key, because service to you is the reason we exist.
Free
Education & Financial Literacy:
In 2007, RCU hosted 78 free financial education
seminars and partnered with businesses and non-profits
to expand our communities’ financial literacy
on relevant topics. We also made our community
room, located in our Santa Rosa Administrative
Offices, available to 27 non-profit organizations
for meetings and events, free of charge.
Environmental
Impact:
Your Credit Union consolidated 3 offices into
one larger facility in Santa Rosa last year. We
pursued environmentally friendly efforts in the
remodel that earned several environmental awards,
and an L.E.E.D./green certification is pending.
RCU promotes recycling, and encourages fuel efficiency
by offering loan discounts on qualified hybrid
vehicles.
Community
Impact: In
2007, our employees volunteered over 2,500 hours
in our communities, and the Credit Union together
with Members, Officials, and employees contributed
record funding levels to non-profits in the North
Bay.
Employee
Well-Being:
RCU is committed to providing a positive, healthy
workplace for our dedicated employees, and we
are honored to be named among the Best Places
to Work in the North Bay for the past two years.
Our
mission statement commits that your Credit Union
focuses on three things: our Members, our employees
and our communities. This focus helps us make
daily decisions that are rooted in credit union
values and service to provide a continuous cycle
of benefit to all three groups.
Thanks
to your continued participation, your Credit Union
has grown to serve nearly 140,000 Members with
assets of over $1.7 billion, and we are the 56th
largest of over 8,000 credit unions nationwide.
By allowing Redwood Credit Union to serve all
or most of your financial needs, we can better
serve all Member-Owners with affordable financial
services, and make a positive impact on our communities,
employees and environment.
I
invite you to join us for our Annual Membership
Meeting in April for an update on RCU’s
performance in 2007, and our Annual Report will
be available online and in our branches at that
time.
On
behalf of the Officials and staff of Redwood Credit
Union, I thank you for your ongoing participation
in our financial cooperative. We
look forward to continuing to serve your financial
needs, and wish you a happy and healthy 2008!
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his
meeting will include updates from our CEO, Board and
Supervisory Committee Chairs, election of Officials,
and will be followed by a reception.
ulti-Factor
Authentication (MFA) is a security measure to
prevent unauthorized access to your RCU Online
accounts. MFA is working to protect you while
you are concentrating on the important things
in life. See below for answers to a couple of
frequently asked questions (FAQs) about MFA.